There are times when we may run out of a product. Our personal shopper team will do their best to substitute for a similar product in the picking process. You will receive an update of a substituted item once your order is ready for pickup. If you do not want the substituted item, you always have the option to make a return for a full refund. Please notify your personal shopper and he or she will return it and you will receive a refund on your credit card. You may also contact customer service at email@example.com with any questions or issue.
If a product is missing from your order, you have 48 hours from the time of pickup to notify the store or our Customer Support at firstname.lastname@example.org for a full refund.
Please note that alcoholic beverages and baby formula cannot be returned once you have picked up your order.