Tony’s Fresh Market Curbside Pickup Guide
Welcome to Tony’s Fresh Market’s ‘Curbside Pickup’ Guide! Whether it’s your first time using our services or your first time using pickup in general, we made an easy step-by-step guide for the pickup process.
Please review these steps that go through a typical order. If you have any Curbside Pickup Question questions, please visit our Pickup FAQ.
For policy information on our promotional codes, please visit our Curbside Pickup Promotion Codes page.
Tony’s Fresh Market Curbside Pickup now accepts online EBT Payment! Learn more here.
Any other questions can be directed to customerhappiness@tonysfreshmarket.com or through our Contact Us Form. You can also let us know about your Curbside Pickup experience by filling out our review form here.
Let’s begin this Curbside Pickup Order!
Step 1 – Create an Account
First, create an account on our website. Add basic information about yourself (Name, Email, Phone Number) and select your store location. Please note that we only have Curbside Pickup available for our Berwyn, Burbank, Bolingbrook, Countryside, Fullerton Ave., Glendale Heights, Hanover Park, Joliet, Lincoln, Niles, Plainfield, Prospect Heights, Round Lake Beach, and Waukegan locations.
Once you have added your information, you will be taken to this “Congratulation” page.
Step 2 – Start Shopping
Next, it’s time to shop! Click the SHOP Button to start. You can add items to your basket, adjust the quantity, and write notes about a product.
To search for a product, use the search bar within the shop. You can also search for products in the category dropdown.
The Shop view within Tony’s Fresh Market website.
Search for items such as “pasta sauce” in the Shop Search Bar
Step 3 – Checkout
Review your list by clicking the “View Full List” dropdown option in the shopping cart or click the green “Checkout” button. Verify your pickup information and select a pickup date/time.
Please add any special instructions to your pickup order in the text box. You are also given an Estimated Total with the Item Total, Pickup Fee, and Provisional Hold added together. The Pickup Fee is $5.99 effective 11/29/22.
The first checkout screen for your pickup order.
Step 4 – Review Your Order
Step two of the checkout process is to review your order before confirmation and payment. Review the details of your order, add in any further notes, and enter a promotional code. Only one promotional code per day can be used per customer.
In the second step of the checkout process, you will review your order.
Step 5 – Enter Payment
Payment must be made in advance online for a Curbside Pickup Order. Please enter your payment information on our safe and confidential payment form. You will be asked to enter your name, card number, CVV, card expiration date, address, and phone number to fully process the payment.
Once the transaction processes, you will receive a confirmation email that your order has been placed and received at the store. You will receive a second confirmation email once your order is ready for pickup.
Step 6 (Optional) – Check Your Pickup Order & Make Changes
Once your order is placed, you can always review your order status by clicking “My Account” and then “My Orders.” All your orders are available in the “My Orders” list and you can review their status. You can edit and add items to your order by selecting a current order.
In the “My Orders” section of your account, you can view the status of all orders placed.
Step 7 – Curbside Pickup
Once your order is ready for pickup, you will receive a confirmation email. Please drive safely to your selected Tony’s Fresh Market location and park in one of the two allocated “Pickup” Parking Spaces. Call the number on the Curbside Pickup Parking Space Sign and a member of our Pickup team will be out with your groceries.
Upon order pickup, you will be asked for a valid, state-issued ID along with the original form of payment. This information will be used to validate the order prior to releasing it.
And that concludes the pickup guide for Tony’s Fresh Market. If you have any questions beyond our pickup guide, we recommend visiting the Pickup FAQ. If you have any other questions, please fill out a Contact Us Form and a member of our team will respond shortly.